Must have exceptional guest service skills.

Must have extensive cashiering experience.

Must possess ability to maintain visual attention and mental concentration for significant periods of time.

Cashiering/money handling experience in making accurate change in a fast-paced environment or an equivalent combination of education and/or experience.

Ability to work a flexible schedule to meet the needs of the business.

Proficiency communicating (speaking, reading, and writing) in English, bilingual preferred.

Knowledge of inventory, merchandising, and key holder experience.

2-4 years of high volume retail supervisory experience.

Performs all other related and compatible duties as assigned.

Builds the business by thinking of new ways to help promote new programs that will help increase sales and profits.

Assist management with and helps prepare for retail inventory (when applicable).

Organize visual merchandise displays in order to increase foot traffic and sales.

Inspects product levels and storage areas to determine if enough product is on-hand and to maintain proper storage.

Assists in opening & closing the retail store as needed.

Listens to comments, criticisms, and feedback from customers, employees and other managers to gain an understanding of areas of strength and opportunity to improve personal/retail performance.

Ensure employees follow safety, sanitation and security procedures.

Monitors/coaches employees on performance, compliance with procedures and workload.

Trains and empowers employees to exercise good judgment to make decisions regarding guest service satisfaction by adhering to company training standards.

Motivate employees daily by having a positive attitude and having an open line of communication.

Continuously provides employees with verbal recognition, direction, and support.

Maintains a clean, safe, hazard-free work environment within area of responsibility.

Promotes positive public/employee relations at all times.

Ensures Guest satisfaction with effective communication, customer assistance, direction, and information provided within company policies and guidelines.

Maintains current knowledge of rules, regulations, policies, and procedures-including precheck and cashiering procedures.

Perform cash and/or credit transactions with Guests.

Stock and re-stock the Retail area to ensure an adequate inventory of all goods.

The Retail Supervisor is responsible for assisting the Retail Managers with the day-to-day operations of all retail outlets, ensuring guest satisfaction, while contributing to the business growth and ensuring all standards are followed.

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